Privacy
Respecting your information.
This notice explains how Avanto handles personal information provided through this website and in relation to SDA accommodation enquiries.
Last updated: 8 September 2026
1. Who we are
Avanto Specialist Living Pty Ltd (ABN 59 699 146 720) is an Australian company establishing SDA-focused accommodation services in Victoria.
2. Information we may collect
Depending on how you contact us, we may collect your name, contact details, role, housing preferences, property information, enquiry details and information needed to respond to a housing or stakeholder matter. We ask that you do not include unnecessary medical or highly sensitive information in a general website form.
3. Why we collect it
We use information to respond to enquiries, assess housing or property matters, communicate with authorised people, manage complaints and feedback, maintain business and compliance records, and meet legal or regulatory obligations.
4. Consent and authorised representatives
Where another person contacts us on behalf of a participant, we may need to confirm consent, authority or another lawful basis before sharing personal information.
5. Website forms and service providers
Information submitted through website forms may be processed by the website hosting and form services used by Avanto. We take reasonable steps to limit collection to what is needed and to protect information from unauthorised access, loss, misuse or disclosure.
6. Sharing information
We may share information where reasonably necessary for the purpose it was collected, where you consent, with authorised service providers and professional advisers, or where disclosure is permitted or required by law. In SDA matters, relevant information may be shared with authorised support providers, support coordinators, property professionals, regulators or other stakeholders where appropriate.
7. Access and correction
You can ask to access or correct personal information Avanto holds about you, subject to applicable law and any lawful exceptions.
8. Privacy questions or complaints
Contact admin@avantospecialistliving.com.au or call 0468 768 589. If you are not satisfied with our response, other external privacy or regulatory complaint pathways may be available depending on the issue.
9. Changes
We may update this notice when our services, systems or legal obligations change. The current version will be published on this page.